Privacy Policy

Mobile-Broadband Online ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our consulting services or visit our website.

1. Information We Collect

1.1 Information You Provide to Us

We may collect information that you voluntarily provide when you:

• Contact us through our website, phone, or email
• Request a consultation or telecom plan comparison
• Fill out forms or surveys
• Subscribe to our newsletter or updates

This information may include:

• Name and contact information (email, phone number, address)
• Province or territory of residence
• Current telecom provider and plan details
• Usage patterns and service requirements
• Any other information you choose to provide

1.2 Information Automatically Collected

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website or source

2. How We Use Your Information

We use the information we collect to:

• Provide telecom consulting services and plan comparisons
• Respond to your inquiries and communicate with you
• Research available plans and pricing in your area
• Improve our services and website functionality
• Send you updates, newsletters, or promotional materials (with your consent)
• Comply with legal obligations

3. Information Sharing and Disclosure

3.1 We Do NOT Share Your Information With Telecom Providers

As an independent consultant, we maintain strict confidentiality. We do NOT sell, rent, or share your personal information with telecom companies, marketing firms, or other third parties for their promotional purposes.

3.2 Limited Disclosure

We may disclose your information only in the following circumstances:

• With Your Consent: When you explicitly authorize us to share information with a specific party
• Service Providers: To trusted third-party service providers who assist us in operating our website or conducting our business (e.g., email service providers, web hosting), under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with continued protection of your information)

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Withdraw Consent: Withdraw your consent for data processing where applicable

To exercise these rights, please contact us at [email protected] or call (418) 907-0295.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience. You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

12. Compliance with Canadian Privacy Laws

We are committed to complying with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy laws.